Timelines depend on the type of investigation, but we move quickly once we understand your situation. Ask us about timing on your first call.

Yes. Every conversation and investigation is handled in strict confidence. We do not discuss your case with anyone outside the engagement without your consent.

Our investigators are BC-licensed and trained to document findings properly, so reports can support legal, HR, or regulatory processes when needed.

Common signs include unexplained injuries, weight loss, poor hygiene, medication errors, changes in mood or alertness, and inconsistent communication from staff. If you're concerned but can't confirm what's happening, a residential facility check provides independent, documented observation.

Cost depends on the scope of the situation — how many visits, how long, and what documentation is needed. We give you a clear estimate during your first confidential call, before any work begins.

Yes. Licensed private investigators in British Columbia can lawfully conduct discreet, in-person observation of a resident's care in a facility, provided it's done without illegal tactics. We work within the bounds of BC law and stay within the scope agreed on your first call.

Discretion is central to how we work. Our approach is designed to gather accurate information without drawing attention or escalating a situation.

No — we do not take on spousal or child-custody investigations. We’re happy to point you toward other resources if that’s what you need.

We provide our services across British Columbia.

Yes. We serve all of British Columbia. The Okanagan and Shuswap — including Kelowna, Vernon, Penticton, and Salmon Arm — are a particular area of focus, but we take cases across the province.